How does the IOSnack AI Agent work?

You subscribe to the AI Agent module, add your business knowledge (FAQs, product details, company info), and get an embed code. Paste that one line of code on your website and your AI agent goes live. It answers visitor questions using your knowledge base, and when it can't help, it seamlessly hands off to your team via live chat or WhatsApp.

Can I embed the chat widget on any website?

Yes! The widget works on any website — WordPress, Shopify, Wix, custom-built sites, landing pages, or web apps. Just paste a single line of code and you're live. No coding skills needed. It loads in the background so it won't slow down your page at all.

How do I train the AI with my business information?

Two ways: you can manually enter your FAQs, product details, and company policies in the Knowledge Base editor. Or use the Website Scanner feature to automatically extract content from up to 20 pages on your website — your pricing page, about page, services page, etc. The AI learns everything and uses it to answer visitor questions accurately.

How does the human handoff work?

The AI is smart enough to recognize when a visitor needs human help — complex questions, custom requests, or when someone explicitly asks for a person. Your team gets an instant email notification and can see the conversation in the live chat dashboard. One click to take over, respond directly, and hand it back to AI when done.

What happens after hours when my team is offline?

The AI continues answering questions 24/7. If a visitor needs human help and no one is available, the WhatsApp Fallback feature kicks in — the visitor is offered the option to continue the conversation on WhatsApp. The message includes all the context, so your team can follow up the next morning without the visitor repeating themselves.

How many conversations are included?

The base plan includes 500+ conversations per month — more than enough for most small and medium businesses. Each new visitor chat counts as one conversation. If you need more, contact our team for custom plans with higher limits.

Absolutely. Your data is completely private — never shared or mixed with any other business. Your conversations, knowledge base, and settings are yours alone. The widget only works on your registered domains, all data is encrypted, and your team's actions are fully tracked. Enterprise-grade security from day one.

What are the optional add-ons?

You can enhance your AI Agent with: Live Chat & Human Handoff (team chat dashboard), WhatsApp Fallback (after-hours lead capture), Website Page Scanner (auto-learn from your pages), Conversation Analytics (detailed performance stats), Custom Branding (match your brand perfectly), Multi-Domain Support (use on multiple websites), and Quick Reply Templates (speed up team responses).

Can I customize how the widget looks?

Yes! The base plan lets you set your greeting message, company name, and avatar. With the Custom Branding add-on, you get full control — primary color, background, widget position, avatar image, header text, and even custom CSS. It will look like it was built specifically for your website.

How quickly can I get started?

Under 5 minutes. Subscribe, add your FAQs or scan your website pages, copy the embed code, and paste it on your site. That's it — your AI agent is live and helping visitors. No technical setup, no developer needed, no waiting.

Back to Products

AI Chat Assistant

Name: AI Chat Assistant
Availability: InStock
Author: IOSnack

Dedicated Database

Your 24/7 AI Sales & Support Agent — On Your Website

Turn your website into a lead-generating machine. IOSnack AI Agent answers visitor questions instantly, captures leads, and hands off complex conversations to your team via live chat or WhatsApp — all on autopilot. Train it with your business knowledge and let it work for you around the clock.

Answers visitor questions instantly — 24/7, no waiting
Embed on any website with a single line of code
Train with your own FAQs, products & website content
Seamless handoff to your team when human help is needed
WhatsApp fallback — never lose a lead, even after hours
Built-in spam protection & conversation analytics

Rs. 2,999 /month

or Rs. 29,990/year (save ~17%)

Start Free Trial Request Demo

No Credit Card Required | Setup in 2 Minutes | Cancel Anytime

AI Agent

Get Started in 3 Simple Steps

No technical knowledge needed. If you can use a phone, you can use IOSnack AI Chat Assistant.

Subscribe & Train

Subscribe to the AI Agent, add your business knowledge — FAQs, products, services — and let the AI learn your business in minutes.

Embed on Your Website

Copy one line of code and paste it into your website. No developer needed. Your AI agent goes live instantly.

Watch It Work 24/7

Your AI agent starts helping visitors, capturing leads, and handing off to your team — all on autopilot. You just monitor the dashboard.

See It in Action

Screenshots & Preview

Here's what you'll get — a clean, intuitive interface designed for speed.

IOSnack AI Agent - Chat widget on a website

Smart Chat Widget

Beautiful chat bubble that matches your brand
Instant AI responses trained on your business
Works on any website — WordPress, Shopify, custom
Fully responsive on mobile, tablet & desktop

IOSnack AI Agent Dashboard - Overview and analytics

Command Center Dashboard

See total conversations, visitors & response rates
Live alerts when a visitor needs human help
Daily trends — track growth at a glance
Quick actions to jump into conversations instantly

Live Chat Dashboard

All conversations in one place — AI & human
Jump in to any conversation with one click
Read the full conversation before replying
Resolve conversations and track response quality

Knowledge Base - Train your AI with business content

Train Your AI Agent

Add your FAQs, pricing, product info & policies
Auto-scan your website pages for instant training
AI learns your business and answers like your best employee
Update anytime — AI stays current with your latest info

Settings - Customize your AI agent behavior and branding

Customize Everything

Match widget colors to your brand
Set greeting message, tone & personality
Control which domains can use your agent
Enterprise-grade security settings

Embed Code - One-click setup for your website

Go Live in 30 Seconds

One line of code — copy, paste, done
One-click copy with instant preview
No coding knowledge required
See exactly how it looks before going live

Everything You Need

Complete Feature List

Every feature built to help your business run faster and smarter.

Intelligent AI Engine

Advanced AI that understands context and gives human-like responses
Learns from your knowledge base — answers like your best team member
Smart fallback system — always gives the best possible answer
Configurable personality — professional, friendly, or custom tone
Handles multiple conversations simultaneously, 24/7
Gets smarter over time as you expand your knowledge base

Beautiful Chat Widget

One line of code — paste it and your AI agent goes live
Works on any website — WordPress, Shopify, Wix, or custom-built
Floating chat bubble that visitors love to click
Fully responsive on mobile, tablet & desktop
Customize colors, avatar & position to match your brand
Lightweight — zero impact on your page speed
Remembers returning visitors across sessions

Knowledge Base & Website Scanner

Train your AI by adding FAQs, product details & company policies
Website Scanner: point it at your pages and it learns automatically
Scan up to 20 website pages — pricing, services, about, blog
Control exactly what your AI knows and how it responds
Set custom behavior rules — keep answers on-brand
Update anytime — re-scan pages when your content changes

Live Chat & Team Handoff

AI knows when to step aside and bring in a human
Your team gets notified instantly via email
Live chat dashboard — see all conversations in real time
Take over from AI, respond, then hand back when done
Pre-built quick reply templates for fast responses
Track which conversations are AI-handled vs team-handled
Never leave a visitor hanging — seamless AI-to-human flow

WhatsApp Fallback

If your team is busy, visitors can continue on WhatsApp
Auto-redirects after configurable wait time
WhatsApp message pre-filled with conversation context
Perfect for after-hours — never lose a lead again
Your team picks up on WhatsApp and closes the deal

Spam Protection

Smart spam detection — blocks bots and abusers automatically
Rate limiting prevents abuse without affecting real visitors
Auto-blocks repeat offenders after 3 strikes
Only real conversations count toward your plan
Keeps your dashboard clean and analytics accurate

Analytics & Insights

See how many visitors your AI is helping every day
Track AI vs human conversation split
Monitor response times and handoff rates
Identify peak hours — know when visitors need you most
Conversation trends over 7, 30 & 90 days
Export reports for your team or clients

Enterprise-Grade Security

Your own private workspace — data never shared
Widget only works on your registered domains
All conversations are fully encrypted
Flexible access control — Owner, Manager & Agent permissions
Complete activity tracking of all team actions
Enterprise-grade data privacy and control

Built for Your Industry

Who Is This For?

One AI Chat Assistant, multiple industries — with features tailored to each.

E-Commerce & Online Stores

Answer product questions, handle order inquiries, and convert browsers into buyers — 24/7. When a visitor wants to place a custom order, AI hands off to your sales team instantly.

Online Shops Marketplaces Dropshipping D2C Brands

SaaS & Tech Companies

Reduce support tickets by 80%. Train the AI on your documentation and let it handle onboarding, feature questions, and troubleshooting automatically.

SaaS Platforms Web Apps API Services Dev Tools

Service Businesses

Capture leads around the clock. Handle appointment inquiries, pricing questions, and service details. WhatsApp fallback ensures no potential client goes unanswered.

Consultancies Agencies Law Firms Clinics Salons

Education & Training

Eliminate repetitive admission queries. AI handles fee structures, eligibility, deadlines, and course details — your staff focuses on enrollments that matter.

Schools Universities Online Courses Training Institutes

See the Difference

How We Compare

See why IOSnack gives you more for less.

Feature	IOSnack AI Agent	Other Chatbots
Intelligent AI That Understands Context		Basic
Smart Fallback — Always Gives an Answer
Train with Your Own Knowledge Base		Limited
Auto-Scan Your Website Pages		Paid Add-on
Live Chat Human Handoff		Paid Add-on
WhatsApp Fallback for After-Hours
Custom Branding & Colors		Limited
Spam Protection & Bot Blocking		Basic
Conversation Analytics Dashboard		Paid Add-on
Quick Reply Templates for Agents
Multi-Domain Support		Paid Add-on
Private Data — Never Shared
Enterprise-Grade Security		Basic
Works on Any Website (1 Line of Code)
Affordable Starting at Rs. 2,999/month

Optional Add-ons

Extend your AI Chat Assistant with powerful add-on features.

Quick Reply Templates

Create pre-built response templates with shortcuts for agents. Speed up human responses with /greeting, /hours, /pricing shortcuts.

+Rs. 499 /month

Custom Widget Branding

Fully customize widget appearance: brand colors, avatar, title, position, and custom CSS. Match your website design perfectly.

+Rs. 499 /month

Conversation Analytics

Detailed analytics dashboard with conversation trends, response times, handoff rates, peak hours, and visitor insights.

+Rs. 999 /month

Website Page Indexer

Auto-fetch and index up to 20 website pages. AI uses extracted content to answer visitor questions accurately about your products and services.

+Rs. 999 /month

WhatsApp Fallback

When no agent is available within configurable timeout, visitor automatically gets WhatsApp contact link as fallback.

+Rs. 999 /month

Multi-Domain Support

Deploy your AI chat widget on multiple domains and subdomains. Default plan includes 1 domain.

+Rs. 1,499 /month

Multi-Provider Fallback

Configure up to 4 AI providers (OpenAI, Gemini, Grok, Anthropic) with automatic fallback. If primary fails, next provider takes over seamlessly.

+Rs. 1,499 /month

Live Chat & Human Handoff

Real-time live chat dashboard for your team. Visitors can request human agent, admin gets email notification, takeover/release control, and full conversation history.

+Rs. 1,999 /month

Customer Stories

Trusted by Pakistani Businesses

See what our customers say about running their businesses with IOSnack AI Chat Assistant.

"We put the AI Agent on our website and it now handles 80% of support questions on its own. We trained it with our documentation and it answers better than our junior staff. Our support team finally has time for real issues."

Zain Abbas

CEO, TechNova Solutions · Lahore

SaaS

"Our online store gets hundreds of product questions daily. The AI agent answers instantly and when someone wants a custom order, it connects them to our team on WhatsApp. We haven't missed a lead since we installed it."

Hira Bukhari

Marketing Head, StyleKart · Karachi

E-Commerce

"It handles initial client inquiries on our website — services, fees, appointment requests. The WhatsApp fallback means potential clients always reach us, even at 2 AM. Best investment we made this year."

Adeel Qureshi

Director, Qureshi Law Associates · Islamabad

Legal Services

"During admission season we used to drown in the same questions — fees, eligibility, deadlines. Now the AI handles all of them. Our team went from answering 200 calls a day to focusing on actual enrollments."

Amna Tariq

Admissions Officer, Bright Future Academy · Rawalpindi

Education