Does the driver app work offline?

Yes. The driver app works fully offline. Drivers can view assignments, capture proof of delivery, and record COD collections even without internet. Everything syncs automatically when connectivity returns.

How does COD reconciliation work?

When a driver collects cash on delivery, it's recorded in the app. At the end of the day, a manager verifies the cash handover amount. The system tracks any shortfall or overage. Customer remittances are then processed separately — you pay customers their COD amount minus your service fee. Full audit trail for every transaction.

Can I connect my Shopify/WooCommerce store?

Yes. IOSnack Courier integrates with Shopify, WooCommerce, Daraz, and Magento. Orders are automatically pulled into the system, shipping labels are generated, tracking numbers are synced back, and customers receive status updates. You can also connect carrier APIs (DHL, FedEx, UPS, Aramex) for multi-carrier shipping.

Does it support international shipments?

Yes. The system supports full international logistics including customs documentation (HS codes, commodity classification), Master AWB management for air freight, multi-currency billing with daily exchange rates, duty/tax calculation, restricted items management, and multi-leg tracking across carriers.

How many branches can I manage?

There is no limit. Each branch gets its own dashboard, user assignments, working hours, holiday calendar, and capacity management. You can set zone-based pricing per branch or use centralized pricing. Inter-branch transfers and hub routing are built in.

What is driver gamification?

The system includes an incentive program for drivers with points, badges, and a leaderboard. Drivers earn points for on-time deliveries, high customer ratings, and meeting targets. They can see their ranking (daily, weekly, monthly) and earn performance-based incentive payouts. This has been shown to improve delivery performance.

How does proof of delivery work?

Drivers can capture proof of delivery in three ways: photo of the delivered package, digital signature from the recipient, and delivery OTP verification. The system also records GPS coordinates and timestamps. All POD data is stored and accessible from the admin panel for disputes or verification.

Yes. Your data is completely private — never shared or mixed with any other business. The system includes multi-layer login security, access restrictions by user and role, auto-lockout after failed attempts, trusted device recognition, and complete activity tracking. Auto logout after inactivity ensures no unattended access.

Courier Management System - Products & Pricing

Name: Courier Management System
Availability: InStock
Author: IOSnack

See It in Action

Screenshots & Preview

Here's what you'll get — a clean, intuitive interface designed for speed.

Courier Dashboard - KPIs and shipment overview

Operations Dashboard

Today's shipments, deliveries & collections
Active drivers & delivery runs
COD collected vs remitted summary
Exception alerts & SLA breach warnings

Shipment Management

Create shipments with full parcel details
Auto AWB/tracking number generation
Multi-piece shipment support
Bulk CSV import with validation

Real-time Tracking - Customer-facing tracking page

Real-Time Shipment Tracking

Public tracking page (no login required)
GPS-based driver location tracking
Multi-leg tracking across carriers
Estimated delivery time prediction

Driver App

16-screen mobile app — install from browser
Photo & signature proof of delivery
Works offline with auto-sync
Barcode/QR scanning for parcels

COD Management - Cash collection and reconciliation

COD & Financial Management

Driver COD collection tracking
Cash handover & reconciliation
Customer remittance processing
Customer prepaid wallets

Delivery Runs - Daily route assignments for drivers

Delivery Runs & Routes

Route optimization (Nearest Neighbor algorithm)
Assign shipments to drivers
Delivery slot booking for customers
GPS tracking of active runs

Driver Management - Fleet, attendance, gamification

Driver & Fleet Management

Driver profiles with license & vehicle info
Attendance check-in/check-out tracking
Gamification: badges, leaderboard & incentives
Vehicle fleet management

Returns Management - RMA, RTO, quality inspections

Returns & Reverse Logistics

RMA & RTO processing workflow
Quality inspection for returned items
Exchange order processing
Configurable return reason codes

Integrations Hub

Shopify, WooCommerce, Daraz, Magento
DHL, FedEx, UPS, Aramex carrier APIs
Third-party integrations & automation
Custom API key management

Reports & KPI Analytics

Shipment, revenue & performance reports
KPI dashboard with targets vs actuals
Export to CSV/PDF & scheduled reports
Customizable dashboard widgets

International Shipping - Customs, MAWB, multi-currency

International & Customs

Customs documentation with HS codes
Master AWB (MAWB) management
Multi-currency with daily FX rates
Restricted items management

Shipping Labels - Thermal and A4 with barcodes

Label & Barcode Printing

Thermal (4x6") & A4 label formats
Barcode (Code128) & QR code generation
Multi-piece labeling (1 of 2, 2 of 2)
Batch label printing

Everything You Need

Complete Feature List

Every feature built to help your business run faster and smarter.

Shipment & Parcel Management

Create shipments with sender, receiver, weight & dimensions
Auto AWB/tracking number generation
Multi-piece shipment support (split packages)
7 service types: Express, Standard, Economy, Same-Day, Overnight, Freight, International
13+ shipment statuses (Pending → Picked Up → In Transit → Delivered)
Weight calculation: actual + volumetric (auto chargeable weight)
Address validation with Google Maps / HERE autocomplete & caching
Bulk CSV import with validation & duplicate detection
Shipment modification & cancellation with reversal
Thermal & A4 shipping label generation with barcodes & QR codes
Priority queue system — auto-escalation for urgent shipments