Enterprise-grade management control platform that eliminates blame games and gives directors complete visibility. Full accountability engine with timestamped audit trails, Blame Shield PDF reports, SLA engine with auto-escalation, and live KPI dashboard. Covers internal task control, client ticket management, lead tracking, multi-company/office/department hierarchy, granular per-user permissions, and real-time WebSocket monitoring. Built for organizations that demand accountability, not excuses.
or Rs. 199,990/year (save ~17%)
Extend your Management Control & Accountability System (MCAS) with powerful add-on features.
Add 10 more user seats to your TMS subscription. Base plan includes 25 users. Add as many packs as needed for your team size.
Automate repetitive work with scheduled recurring tasks (daily, weekly, monthly). Set rules to auto-assign, auto-escalate, or auto-close based on conditions. Perfect for daily ops checklists and routine workflows.
Deep analytics with department comparison, trend analysis over time, employee performance benchmarking, and SLA compliance heatmaps. Includes scheduled email digests (daily/weekly/monthly) sent automatically to directors.
Give your clients a dedicated portal to submit support tickets, track status, view responses, and rate resolved issues. Branded portal with your company logo. Reduces inbound calls and WhatsApp queries.
Automatically pull leads from Facebook Lead Ads campaigns into TMS. Leads are instantly created, auto-assigned based on rules, and tracked through the full lifecycle. Never lose a Facebook lead again.
Complete WhatsApp experience for TMS. Two-way ticketing: clients send WhatsApp messages that auto-create tickets; agents reply from inside TMS. Outgoing notifications: task assignments, SLA breach alerts, escalations, and daily digests sent via WhatsApp. Configurable per notification type — admin controls which events trigger WhatsApp and to which roles. Supports platform WhatsApp number (default) or company's own WhatsApp Business number (bring your own).
Multi-provider AI with silent fallback (Gemini → Grok → OpenAI → DeepSeek). Includes sentiment detection on client messages, ticket auto-categorization, SLA delay risk prediction, AI-generated Blame Shield narrative, and daily director insight digest.
Your own dedicated PostgreSQL instance with full isolation. Essential for enterprises, government organizations, or businesses with strict data sovereignty requirements. Includes dedicated backups, independent scaling, and zero shared infrastructure.
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Starting at Rs. 19,999/month · Cancel anytime