Jamil Malik

Founder & Lead Engineer, IO Snack

Started building software for businesses in 2015 — first as a solo developer, then as IO Snack. Builds and runs the CRM, ERP, POS, AI voice and call-analytics systems the articles here draw on, so the numbers come from production, not from a press release.

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Articles by Jamil Malik

8 articles

CRM & Sales 11 min read

WhatsApp Replies Stop Being Free on 1 October. Here Is What Your Business Will Actually Pay

Meta starts charging for WhatsApp service replies on 1 October 2026, and Pakistan's rate rises 50% the same day. The per-message figures for Pakistan, the Gulf, India and the UK, and what to do before the 30 September deadline.

Sep 11, 2026

AI & Technology 10 min read

Meta Just Shipped an AI Agent That Logs Into Your Accounts. Meta's Own Security Rule Says Be Careful

Meta's new Muse agent logs into your accounts and acts on your behalf. Meta itself calls prompt injection "a fundamental, unsolved weakness in all LLMs" and pays up to $130,000 for one working attack. What that means for your business.

Sep 10, 2026

AI & Technology 9 min read

NVIDIA Just Bought the Home of Open AI Models. Here Is What Your Business Should Actually Do About It

NVIDIA is buying Hugging Face for $12.93 billion. Mistral just raised 3 billion euros arguing the other way. Both are answers to a question most businesses have never written down: what happens to you when your AI vendor changes its mind.

Sep 09, 2026

Enterprise Solutions 9 min read

One in Three Companies Just Cancelled a Software Purchase Because AI Could Build It. Here Is When That Actually Works

McKinsey found 32% of organisations cancelled a software purchase because AI coding agents could build it instead — and that only 6% can show a profit impact from AI. Here is how to read both numbers before you decide.

Sep 08, 2026

AI & Technology 9 min read

AI Prices Have an Expiry Date: What Doubles on 1 January 2027, and How to Budget for It

Gemini Flash input and output prices exactly double on 1 January 2027, and Google publishes the date. Three other mechanics can raise your AI bill without any headline rate moving. A practical budgeting guide.

Sep 07, 2026

AI & Technology 9 min read

AI Can Now Find and Chain Zero-Days on Its Own — What Your Business Should Actually Do About It

OpenAI says its newest model crossed the "critical" cyber threshold, and AI agents have already chained zero-days against a real company in a lab test. Here is the six-step response for a business without a security team.

Sep 06, 2026

AI & Technology 7 min read

AI Voice Agents in 2026: How to Stop Losing Customers to Missed Calls (Without Hiring a Bigger Team)

Most businesses quietly lose a third of their inbound calls — to voicemail, hold music, and after-hours silence. Here is what changes in 2026 when an AI voice agent answers every call in seconds, in Urdu, English or Arabic, and books the appointment before a human ever picks up.

Jul 12, 2026

AI & Technology 9 min read

AI Conversation Intelligence in 2026: Why Sampling 5% of Sales Calls Is Costing You 22% of Revenue

Most B2B teams audit 5% of their sales calls and make six-figure decisions on what the other 95% would have shown. Here's what changes when AI scores every conversation automatically — real metrics from a recent deployment: 34% quality lift, 22% close rate, 60% less coaching time.

May 14, 2026